2. Options. No amount of restarting/waiting 10-15 minutes fixes it. 1. The Virgin Media Hub might not work for you, so you might need to install a stand-alone WiFi router. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Whenever connecting to my work-VPN, the entire router will experience intermittent outages, affecting not only the work laptop but anything connected via wifi. Red flashing LED means no connection to VM network: Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. on 10-09-2022 13:10. Options. On Virgin Media website says if i remember correctly, that its a phone line issue, that might not be plug in. Options. Options. Just got a solid white light and nothing would change, resetting etc. I’ve recently upgraded from a hub 3 to a hub 5. All the help says something about a telephone but I don’t have one so don’t know how to proceed. 0 has got a constant orange light and our internet is working intermittently. Tried reseting multiple times but that didn't work. I had Internet working fine on the old hub wich was the hub 3, when i plugged in the hub 5 my devices say connected without internet and also no devices connected by ethernet are working either the light. Can flash for a few minutes like this, it is normal. Joining in. If that fails: Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Why is my virgin WiFi flashing green? Green power light is flashing and WiFi light is green. 2 – Wait for 1 to 2 minutes. 4Ghz and 5Ghz Wireless networks. We have had a Hub 3 for a year with no problems. Green power light is flashing and WiFi light is green. Red Light. Hub 4's normally steady white band is now pulsating slowly. 0. Replace virgin media hub 3. The white power light turns on when the seat is turned on, indicating that the appliance is in use. installed the new hub 5 from hub 4 due to package change . It may also flash green when the Hub is performing a software update. If there’s a problem the lights will tell you what’s going on. Didn’t even know the reset button was there. I have tried a pinhole reset twice now but the light remains orange. Turn the power switch off on the back of the Hub. Unplugged it and tried again, same problem, reset it, same problem, unplugged absolutely everything, still white flashing light. White light on. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. 0. This has gone too. I have already posted on here and Virgin have done nothing. The box has a flashing red light which wasn’t there when it was installed (it was green). Constant flashing white light. To fix the problem, reset the router by inserting a pin into the factory-reset slot located underneath the hub. 28-04-2023 18:12 - edited 28-04-2023 18:29. The green light might be flashing because of a faulty link. All of a sudden my connection was lost so i check up on the box and its a white solid light. Options. Switched On Families. If the power button is steady amber, it has a power issue, call Sky for help. It’s. Options. To activate and register the device please contact 0800 953 9500 and ask them to. Joining in. I'm currently on 1Gig contract with virgin. Replace virgin media hub 3. the hub is still flashing green lights 24 hours now. Hub 3 in modem mode was Solid Red light and indeed with Hub 5 is a Solid Green light. However, all the pods are doing is flashing a white led and jot connecting in anyway shape or form . White through to light orange are acceptable. I checked my landline phone and message displayed said "Line cord error, please check" I have not done anything to any part of the phone line cable so I do not understand what is going on. See full list on routerfreak. After connecting the white cable that the - 5226547. Options. Browse Virgin Media Virgin Media Community. 1 Power Light. Try a pinhole reset using the hole on the back of the hub (which. 1 – Between the modem and the router, disconnect the Ethernet connection. We are having to switch the Hub off and on numerous times a week, sometimes several times a day. It has certainly reset as the password for the hub reset to the default. My virgin wifi booster dosent seem like it's on. Hi everyone i upgraded my broadband package from 500mb to 1gb Internet on Thursday, my new hub arrived yesterday wich is a hub 5. It is now flashing a bright static white light. 0 provides essential information about the device’s power status. This can happen after a software upgrade. When it comes back on line, if you need to go into the hub's settings don't mix up the default wifi and settings passwords - both are on the bottom of the hub. 1. Attempted reset by powering off, awaiting 10seconds and powering on. Factory Reset Your Hub. on 18-02-2023 11:16. Green power light is flashing and WiFi light is green. 0. If you’re using a splitter, make sure that’s firmly connected, too. 11-02-2023 13:45 - edited 11-02-2023 13:47. Hi everyone i upgraded my broadband package from 500mb to 1gb Internet on Thursday, my new hub arrived yesterday wich is a hub 5. Account - Cable. Anonymous. I got the green power light flashing and WiFi light is green. Wait a few minutes for the Hub to clear its settings and reboot. This means that the Virgin Media Hub is on. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. 4 and 5 GHz wifi bands by renaming them in the settings At the same time switch off "channel optimisation/Smart wifi” and “ apply and save the settings. During setup: If the Pod light is blinking quickly, it’s working hard to improve your WiFi. Tried manually rebooting the modem, it has flashing white light for a few minutes then red light. Virgin Hub 5, red flashing light. Virgin Media Super Hub 2. can please look into this. So you've got nothing to lose by trying unplugging and replugging the DC power jack repeatedly, and seeing if that works. . The phone light: If your phone service is provided by the Hub 3. Checked with the VM connect app which indicated there was no connection. Tudor. on 07-01-2023 14:46. When it’s in modem mode, it’ll be magenta (pink). hub 5 flashing blue light. Section 2: Virgin Media Hub 4 Lights 2. So looks like it's something specific to my home connection. Powered by unlimited lightning-fast broadband, our Hub serves up the WiFi strength you need to scroll, meme and stream. Hub 5 issues [Telephony (diasbled) and constant flashing green light on the hub] on 01-08-2022 12:16 After having two hub4s brick, a technician came round today (6 days after logging the call - I work from home, so I need access to the internet 24/7 and had to fork out £140 to purchase a mobile sim modem to see me through the excessive wait). just in the past hour my HUB 4 decided to develop the white light of death. Red: Red lights mean there’s a snag with your connection. Blue flashing light for 2 days now. Thank you so much for your post and welcome to the community forums, it's great to have you here. 3 – Reconnect the power adapter for the modem to the wall. Internet LED. 1 into your browser. White power light is on and Ready light is off. I recently upgraded by bandwidth and a hub 5 arrived today. Flashing white light: When the Hub is booting up, it displays a flashing white light. No light: WiFi is disabled. No lights are on. If the lights indicate a problem, try the next. Hi @Nigel_F, If you ever experience a red light on the front of your Hub 3 when in router mode, please follow these steps regardless of the router being hot to the touch. Ganzino. So now in a house with nine rooms I have wifi in one room. The light went normal at first, solid white, then flashing white, and then it turned flashing green. And put access to hub 5. If the scan finds any. Despite service status saying there where no issues in the area, a couple of neighbours had similar issues. Hi anais834, Welcome to the community and thank you for posting. No internet -hub 4 flashing yellow light. Make sure that the cable is well connected to the splitter. Browse. The Virgin Media Hub lights can tell you a lot about its status. on 17-01-2023 11:31. Step 2. Checked all connections. Throughout, I cannot connect to my router and internet through Ethernet and Wi-Fi. The first thing that you need to do is that you need to register your device after you are done setting it up and then activate it to work properly. Plugged in hub 4 and it has the dreaded solid red ring. Hub 4 flashing white then turning red. Virgin Media Hub 5 Light Status Overview. . Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. Speed. When you first set up your router the WiFi LED will flash white, then turn green and finally turn off. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Hi - as per title, first noticed 5am this morning (23/02). We would like to show you a description here but the site won’t allow us. Use a pen to press the reset button, and hold it for 10 seconds. I was like, sure. 4Ghz. I have attempted to reset and hard reset which has failed, still got flashing blue lights with no Internet. We've had a look at our systems from here and cannot find anything that explains the issues you're having. No downtime reported in our area either. Switch on the power button. It’s just a yellow light remaining. Hi, My virgin WiFi Hub 3. After that the Landline Light started. This light flashes green when the Hub's downloading a software update. This flashes during set up, and then stays green for 2 minutes when you're done. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. 1) Access your hub on 192. Upon receiving the Hub 4 I followed the setup guide, however, the flashing white light is followed by a solid red light. Joining in. It’s likely to be a loose connection in your home. 30 this morning I noticed flashing red light on my hub 5 and knew something was up. - 5254472It is now Saturday and the hub is still flashing green. This morning, after telling Virgin how bad it is, they suggested I rebooted my modem. 3. I followed all instructions and I can see green wifi icon and green light blinking. Try a 30 second pinhole reset of the hub with no ethernet connection. Check the Hub has been activated on your account – if you’ve just received the Hub 4, make sure Virgin Media has activated the device. The SSIDs must be the same and broadcast enabled. • Ensure the Hub is upright, in a well-ventilated location, and, if at all possible, out of direct sunlight. My Virgin Media App. Hi all, I got my service installed on Tuesday and has been working great. If you don’t have issues with anything other than what you’re describing here, you’re unlikely to notice a significant difference. Keep it on. FR510. I have had a new Hub 5 fitted for just 2 weeks now. If its the former you need a technician visit, as either the hub is receiving no signal, or insufficient signal from the network. Add the additional booster. Flashing Red – Updating firmware. Adding an Extra Booster. As you connect the power supply to the wall and to the Hub, make sure that it is tightly. Keep phoning Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. Virgin Media Hub 4 Lights. Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Hub 4 Flashing Blue light L8tonn. Virgin Mobile. Red power light on the Virgin Media Hub 3. I have tried a pinhole reset twice now but the light remains orange. If the internet light is off or flashing amber, run a diagnosis. I had 5g disabled on the hub but whatever i do the 5g will not renable it says it has applied. It didn't solve the issue. 08-01-2023 22:03 - edited 08-01-2023 22:06. solid white light on the hub 4 and the router is completely unresponsive after a power cycle and attempting to perform a reset via the reset button. This means the Hub is on, but your WiFi isn’t. Alternatives to Super Hub 4 routers. The l white light started flashing a few days ago, and today the wifi dropped as the light started flashing green. If you’ve got a permanent red power light. For Hub 3. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. We would like to show you a description here but the site won’t allow us. In Router Mode the power light should be white. Internet Light. If you’re using a splitter, make sure that’s firmly connected, too. On the Hub3 the bottom LED will change to magenta, on a Hub4 the LED band will be green, on a Hub5 the LED will be green. Checked all connections. I’ve tried all the online advice and also spoken to a virgin media adviser however they were. HUB 5 Flashing Blue Light. Hub3 flashing green lights. Hi my virgin hub 4 has suddenly started to flash blue so Iv got no internet, I have restarted it but it’s still goes back to the blue light - 5392480. The pods have been switched off since yesterday evening and I have plugged them in next to the hub and switched them on. It may be stuck in an update loop. perhaps the hub is not been added to your account. . Learn more. The power light at the bottom of the device is the only light that should shine if everything is working normally. If the light ring flashes rapidly, it indicates that the WPS connection was unsuccessful and you should try again. on 24-07-2022 14:45. No issues in area currently. Restart the hub. The Virgin Media Hub 4 has four indicator lights on the front of the router that provides information about the status of your internet connection and the router itself. Remember: Once the Hub is reset, it will. It has been like this for months. i’ve tried pulling the plug out, turning off the mains and pulling the lead out of the hub to try and reset it but nothing has worked. 0. Close. The Virgin Media Hub lights can tell you a lot about its status. Table of Contents. There are, however, certain flashing patterns and hues that provide additional information about a specific issue. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. Channel Optimisation must be left on. Options. on 07-05-2023 01:19. Thanks. I had a power cut last night and since it happened my hub displays a solid white light. how to turn off or down the led ring on a virgin router hub 4 How to login == referral code get £50 off= 4 flashing blue and no internet! Hi, just found out I am having troubles with my internet connection! in the afternoon there was a small blackout in the area, lasted less than a second (I was at work), but when I came home internet seemed to work just fine. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. I’ve reset and rebooted the hub multiple times, unplugged and plug in all cables from both sides multiple times and I’m just getting no Wi-Fi. Re: SuperHub 5 - flashing white light. Reading other posts, I know I need a new modem. White power light is on and Internet lights are off. White power light is on and Internet lights are flashing. When this light is on, it typically means that there is a network issue that needs to be addressed. 1, sign on and put it into modem mode. Tudor. I’m a. Options. For Hub 5, Hub 5X, Hub 4. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). I have a Super Hub 3 (white) at the moment. First instance, outage in the area, took a good 16 hours to fix. 2. 3 weeks ago. WiFi box has had a flashing green light all day. Try restarting your Virgin Media box. . Enter the password given to you. 168. Options. I have been on the website many times following the reeboot. After more than two weeks working perfectly my wifi pod starting flashing white with red surround though still seemed to working to provide a good signal in the room where previously to installing the pod I had signal problems. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. Try. After it, navigate to the Admin settings and restart your Virgin Box. All the white cable is probably screwed in. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. It’s white when everything is working as it should. FTTP New User Install Experience QuickStart, set up and connections. All in one super nifty tool. That's the 4th disconnect while I have been using it, since i. White light on. Virgin media hub 4 constant white flashing. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. 0, the phone light will start to. Start with a factory reset on your hub (press and hold the reset button for 30 seconds) it will take about 5-10 minutes to reset. All of a sudden my connection was lost so i check up on the box and its a white solid light. If you’re using a splitter, make sure that’s firmly connected, too. We would like to show you a description here but the site won’t allow us. on 30-09-2020 17:56. Keep your Hub 3. It continued to flash. flashing green arrows on virgin hub 3. I'm currently on 1Gig contract with virgin. I have no idea what the problem is (there isn’t one according to the virgin media status page) and. 4 to 2. Called customer services but could not help due to they are having issues themselves and cannot check broadband issues remotely. Flashing white light: When the Hub is booting up, it displays a flashing white light. on 01-10-2021 16:55. WiFi Light. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. It is booting up and should be ready in 5 minutes. Put your hand on top of the router once it's been powered on a while, it should feel hot - not enough to burn but you can tell its working if it's physically warm. The box is a safety isolator. Since yesterday, my virgin media Hub 5 has been on a rotating solid blue light to flashing blue light to flashing white light. For the 2nd time in the space of a few days I've got a flashing hub. This can last for anywhere up to 10. KieranNana. Click on enter and next. Press and hold the WPS/Virgin Media button on your Hub until the lights start blinking. Phone. Check out our guide below to find out what the lights mean on each of our Virgin Media Hubs, or run a test on your. No internet -hub 4 flashing yellow light. Should this be displayed for any length of time when the hub4 is first Plugged in. Support tell me that this is fine and is an indicator of network status in the area. This lasted until around 8pm where it turned green and started flashing again - by which time I'd cancelled the appointment with the engineer - so once again I'm stuck without internet. _____________. 0 has got a constant orange light and our internet is working intermittently and not connecting to all devices. Green power light is flashing and WiFi light is green. Internet has been down for a day, our router is flashing yellow. If the internet light is off or flashing amber, run a diagnosis. Hub 5 red light. Phone. Note: the red light on the Virgin Media Hub 4 has a different meaning to the one on the Hub 3,. on 09-12-2022 14:59. If it’s blinking blue or green, all’s well; if it’s dark, you’ve got an issue. Won't connect. It's a shame, had same issues in almost every way except it was a Refurbished Hub 4 ( Couldn't get 5 on Gig1) that got bricked after works on the road (turned red and then stuck on white) Eventually made the white light flash but it just stayed there even after waiting a while. It might flash or change colour when you first turn the Hub on or after a restart. Have you been able to check our service page here to see if this is due to any known network issues in the area. 4GHz one to whatever, and the 5GHz one to something else. 0 is constantly showing orange light. Flashing arrows doesn't always mean no connection. Now, navigate to the Advanced Settings, then click on Wireless. Switch the hub back on at the power. Flashing Red: Uh-oh, there’s a problem. Logging into the advanced settings (IP address in browser) says internet has registration failure. DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant. Contact Virgin Media support. I did a normal router reset due to not getting nowhere close to my advertised speeds, for the hub to yet again enter the flashing green light state which is a software update. Speed. You can use a pen or paper clip to do this. Options. Check your router settings to enable WiFi. Tuning in. Try a pinhole reset using the hole on the back of the hub (which. From what I have looked at, a lot of the other people who have had this problem is due to the network dropping in the area. If it's ambient, sounds like the hub may have died. The light should turn solid for a moment when you first switch on the WiFi Pod (white). Stignasty2. Sorry to hear about this! Just to clear things up here - the White box in - 5213380At the time of writing all Virgin Media broadband packages slower than its flagship Gig1 (1Gbps) broadband package come with its Hub 3 router. also pin reset. Running the diagnostics and it says the cable is. We would like to show you a description here but the site won’t allow us. on 27-06-2022 07:59. It isn't on during normal use, but turns red if there is a problem. and tells you of more local issues down to street cab/ postcode level. hub4 light goes from solid white to flashing white. As per headline noticed that the internet is a bit hit and miss. This means that the Virgin Media Hub is on. intermittent. Once signed in, go to Advanced settings > Wireless> Security Select the dropdown next to Security and change it to WPA2-PSK. Options. 4 and 5GHz. It’s our new-and-improved two-step speed test powered by SamKnows. The red band on a Hub4 means no internet connection. Flashing red light – It explains there is an issue with the telephone system; check all the connections. It can take two resets, lasting 15 - 20 minutes in total, to regain connectivity. After a few minutes the pod with two Ethernet port starts flashing blue, the other pod with one Ethernet port continually flashes white, neither of the ports connect to the new hub 5. Verizon router, flashing white light turns greenon 01-12-2022 23:05. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. Will the pod still work or does it have to be 1 single network. When he installed it he said the red light (that’s now flashing red) must be green. Had a power outage yesterday in the morning, and ever since then I’ve had no Wi-Fi. DO NOT reboot the hub but allow it 8 to 10 minutes to boot up and settle down. I checked my router and it has a flashing blue light. on 31-12-2022 12:53. It will then start flashing orange and white as it tries to connect to the TalkTalk network. on 01-05-2022 10:26. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. We have a flashing green light, and a solid green WiFi light. Hub 5 - flashing red light. This morning, after telling Virgin how bad it is, they suggested I rebooted my modem. I have had a technician come to try and fix - 5381631. Green Light. We would like to show you a description here but the site won’t allow us. Bottom – WLAN (green/blue). Hub 4 Red Light. This means the hub has power to it, however, it isn’t getting WiFi signal. I haven't had internet for 5 days now. Ensure that the white cable is securely plugged into both the Hub. Joining in In response to. The Wi-Fi light: If this is flashing or solid green, the Wi-Fi is. OK - first thing is that the yellow light syndrome is quite common on ageing Hub3's (you probably received a re-furbished Hub3). Try a pinhole reset (I think you'll find the pinhole on the base of the hub 5). I have turned the router off and on still same issue. Solid white light – It is normal, as you see it when you turn on the Hub for the first time. Everything internal was installed on the 14th of December 2022 by a virgin media engineer. Tuning in. Thank you. 168. Any attempt to reset or hard reset it have failed and.